February 21, 2024
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President Ruto on Friday 30th, July unveiled the Gavamkononi app, Gava Express, and other digitized government services.

State house spokesperson Hussein Mohammed stated,” On JAMHURI Day last year, President  William Ruto made a promise that 5000 government services would be digitized and made accessible on the E-Citizen platform, to enhance service delivery, increase revenue collection, promote transparency and eliminate corruption.”

“Today, that pledge has become a reality as the President unveils the digitized e-Citizen services, the GavaMkononi App, and Gava Express,” he added.

The head of state said that The Gavamkononi app is an application that will help all citizens access government services from the comfort of their phones.

The statement read, “To make access to these services easier and in consideration of the fact that majority of users are likely to access them on smartphones, a phone-based app, GavaMkononi, has been successfully developed.”

The Gava Express app is an application modeled to function as the physical Huduma centers in different parts of the country.

The statement read, “Unlike Huduma Centers that are primarily based in county headquarters, Gava Express will provide services at the grassroots. Gava Express will be driven in partnership with the private sector and targets the establishment of over 300,000 outlets.”

Notably, The e- citizen services include; NTSA (Provisional Driving License), Business Registration Services, Police Clearance / Certificate of Good Conduct, Civil Registration Services (Marriage), Foreign Nationals Initial Registration, Directorate of Immigration Services, Kenya Ports Authority, Kenya Revenue Authority, HELB, and  MSMEs (Hustler Fund).

Over 5,000 citizen online services GAVA Mkononi App for ease of access of services Gava Express (the e-Citizen Agency channel to reach all corners of the country and citizens to access services). It will take the model of Mpesa agents all over the country; USSD Short Code *2222 at the final stages of being configured for citizens to register onto the e-Citizen platform.

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