May 23, 2024

CAREERS/JOBS

Assistant Manager – Actuarial

Main Purpose of the Job – (Job Summary)

Meet Overall company strategy & objectives of business growth, profitability and sustainability through actuarial analysis, product development and compliance with actuarial function’s statutory obligations.

Main Responsibilities

  • Assist in performing internal actuarial valuations and Quarterly reporting IRA and Board.
  • Perform basic data integrity checks by retrieving data and following established guidelines to minimize errors and support delivery of accurate information for sound actuarial analyses.
  • Carry out business and experience studies to update actuarial assumptions for valuation, pricing and risk assessment.
  • Provide underwriting and reinsurance support for pricing and risk assessment selections including financial, business and trend analysis.
  • Assist in product development and review of premium rates on request by carrying out research to assess company competiveness.
  • Actuarial correspondence with stakeholders and finance by addressing raised queries.
  • Training & mentoring of actuarial staff to achieve highest levels of performance.
  • Any other duties assigned

Key deliverables

  • Collecting data, validating data and following established guidelines to minimize errors.
  • Product development & pricing.
  • Regular & accurate actuarial analysis.
  • Training and development by pursuing actuarial credential by sitting for actuarial exams on a regular basis and attending professional development trainings.

Academic Qualifications

  • Bsc.in Actuarial, Statistics or Mathematics

Professional Qualifications

  • Passed at least (5-10)/15actuarial exams

Key Job Skills (specific to the job)

  • Proficiency in Excel
  • Analytical Skills
  • Business/Market Awareness
  • Continuous Innovation
  • Familiar with regulatory framework
  • Insurance Skills (special Category)
  • Actuarial modelling
  • Risk Management

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least +5yrs years of relevant experience

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Deputy Manager – Actuarial

Main Purpose of the Job – (Job Summary)

Assist Head of Actuarial to meet Overall company strategy & objectives of business growth, profitability and sustainability through coordination of day to day actuarial function roles.

Main Responsibilities

  • Assist in performing internal actuarial valuations and Quarterly reporting IRA and Board.
  • Coordinate IFRS 17 implementation.
  • Carry out business and experience studies to update actuarial assumptions for valuation, pricing and risk assessment.
  • Provide underwriting and reinsurance support for pricing and risk assessment selections including financial, business and trend analysis.
  • Assist in product development and review of premium rates on request by carrying out research to assess company competiveness.
  • Actuarial correspondence with stakeholders and finance by addressing raised queries
  • Review and updating internal actuarial policies as and when required.
  • Training & mentoring of actuarial staff to achieve highest levels of performance.
  • Any other duties assigned

Key deliverables

  • Collecting data, validating data and following established guidelines to minimize errors.
  • Product development & pricing.
  • Regular & accurate actuarial analysis.
  • Training and development by pursuing actuarial credential by sitting for actuarial exams on a regular basis and attending professional development trainings.

Academic Qualifications

  • Bsc.in Actuarial, Statistics or Mathematics

Key Job Skills (specific to the job)

  • Leadership skills
  • Analytical Skills
  • Business/Market Awareness
  • Familiar with regulatory framework
  • knowledge of IFRS17 implementation would be an added advantage
  • Actuarial modelling
  • Risk Management

Job Specifications

Academic Qualifications

  • Bsc.in Actuarial, Statistics or Mathematics

Professional Qualifications

  • Passed at least (5-10)/15actuarial exams

Key Job Skills (specific to the job)

  • Leadership skills
  • Analytical Skills
  • Business/Market Awareness
  • Familiar with regulatory framework
  • knowledge of IFRS17 implementation would be an added advantage
  • Actuarial modelling
  • Risk Management

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 5yrs years of relevant work experience with 2 years in management.

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Manager – Reinsurance

Main Purpose of the Job – (Job Summary)

Leading in the formulation of the reinsurance strategies, policies and procedures while ensuring protection of company assets and implementation Reinsurance plans for compliance and managed risks into achieving overall business objectives.

Main Responsibilities

  • Developing a reinsurance strategy for planned operations and compliance with IRA
  • Designing and renewing of reinsurance programme to facilitate underwriting terms and capacity.
  • Preparing of treaty statistics to facilitate negotiation of treaty renewal terms
  • Ensuring underwriters are aware of the terms applicable to the respective policies for prudent and accurate underwriting.
  • Developing and marketing of inward reinsurance business to increase premium income
  • Ensuring compliance with statutory requirements for licensing purposes
  • Managing reinsurance department communication with our clients and reinsurers
  • Ensuring premium and claims cessions are completed as per the deadlines per treaty terms
  • Ensuring reinsurance accounts are prepared and sent as per treaty terms
  • Ensuring all risks have the necessary reinsurance support in line with the reinsurance arrangements and needs

Key Deliverables

  • Commercial business continuity
  • Growth of inward reinsurance business
  • Compliance to the reinsurance regulatory

Job Specifications

Academic Qualifications

  • Undergraduate degree in any Business related field

Professional Qualifications

  • ACII/AIIK

Key Job Skills (specific to the job)

  • Strategy formulation and implementation
  • People Management.
  • Analytical skills
  • Strategic influential skills
  • Accounting & finance
  • International reinsurance literacy
  • IT skills (fluency)

Insurance Skills (special Category)

  • Underwriting
  • Accounts
  • Claims

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Relevant Experience

  • At least 4 years of relevant experience in managerial position.

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Chief Manager – Administration

Main Purpose of the Job – (Job Summary)

Assist Head of Actuarial to meet Overall company strategy & objectives of business growth, profitability and sustainability through coordination of day to day actuarial function roles.

Main Responsibilities

  • Assist in performing internal actuarial valuations and Quarterly reporting IRA and Board.
  • Coordinate IFRS 17 implementation.
  • Carry out business and experience studies to update actuarial assumptions for valuation, pricing and risk assessment.
  • Provide underwriting and reinsurance support for pricing and risk assessment selections including financial, business and trend analysis.
  • Assist in product development and review of premium rates on request by carrying out research to assess company competiveness.
  • Actuarial correspondence with stakeholders and finance by addressing raised queries
  • Review and updating internal actuarial policies as and when required.
  • Training & mentoring of actuarial staff to achieve highest levels of performance.
  • Any other duties assigned

Key deliverables

  • Collecting data, validating data and following established guidelines to minimize errors.
  • Product development & pricing.
  • Regular & accurate actuarial analysis.
  • Training and development by pursuing actuarial credential by sitting for actuarial exams on a regular basis and attending professional development trainings.

Academic Qualifications

  • Bsc.in Actuarial, Statistics or Mathematics

Key Job Skills (specific to the job)

  • Leadership skills
  • Analytical Skills
  • Business/Market Awareness
  • Familiar with regulatory framework
  • knowledge of IFRS17 implementation would be an added advantage
  • Actuarial modelling
  • Risk Management

Job Specifications

Academic Qualifications

  • Bsc.in Actuarial, Statistics or Mathematics

Professional Qualifications

  • Passed at least (5-10)/15actuarial exams

Key Job Skills (specific to the job)

  • Leadership skills
  • Analytical Skills
  • Business/Market Awareness
  • Familiar with regulatory framework
  • knowledge of IFRS17 implementation would be an added advantage
  • Actuarial modelling
  • Risk Management

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 5yrs years of relevant work experience with 2 years in management.

go to method of application »

Chief Manager – Pension and Individual Life Claims

Main Purpose of the Job – (Job Summary)

Developing and managing the Pension and Individual Life claims processes to achieve customer satisfaction in line with the company strategy.

Main Responsibilities

  • Formulating and leading in the implementation of the Life department claims strategy, policies, processes and procedures to support the achievement of the overall business objectives.
  • Coaching and mentoring life department claims team members.
  • Ensuring proper reports are prepared and filed for decision making purpose.
  • Following on outstanding claims and initiating settlement mechanism process.
  • Offering advice to the department on claims decision making process.
  • Ensuring that business strategy and company policies in relation to pension and individual life claims are well understood by the life staff handling claims.
  • Coordination of work in the life department claims sections.
  • Overseeing an efficient customer based service.
  • Ensuring compliance with regulatory and statutory requirements.
  • Identifying, implementing and benchmarking best practices in claims management.
  • Ensuring customer service to both internal and external client by providing required services.
  • Managing and implementing change initiatives to achieve desired business plans and culture.
  • Any other duties assigned

Key Deliverables (specific to this position)

  • Customer service.
  • Timely payment of claims
  • Teamwork in the department
  • Efficient customer care services

Academic Qualifications

  • Bachelors Degree In Business or any other related field

Professional Qualifications

  • ACII/AIIK OR
  • CPA

Key Job Skills (specific to the job)

  • Interpersonal skills
  • Financial skills
  • Management skills
  • Insurance Skills (special Category)
  • Pension Business Administration skills
  • Basic financial management skills

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 5. years of relevant experience

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Chief Manager – Legal and Non-Legal Claims

Main Purpose of the Job – (Job Summary)

Overall responsibility for the general business claims ( legal and non legal) including supervision of claims processes and timely settlement of the claim within TAT, analyzing the claims movement with respect to individual portfolio, brokers, agents and clients. Monitoring and supervising the services of the service providers such as loss adjusters, advocates, investigators, garages and medical service providers and coming up with strategies to control the claims/claims cost in line with the overall business strategy and objectives.

Main Responsibilities

  • Formulating and leading in the implementation of the general business legal and non legal claims, policies, guidelines and procedures in the process and payment of liability claims in line with business strategy and objectives.
  • Ensuring the proper management of claims at both the individual and portfolio level to optimize expenditure and achieve high levels of satisfaction to all stakeholders through high quality claims management and conflict resolution.
  • Ensure that appeals lodged are monitored and periodical statements submitted on funds held in joint accounts.
  • Setting up of the panel of external advocates; the terms of reference; performance and evaluation criteria and continuously monitoring their performance to ensure achievement of the company objectives.
  • Analyzing & authorizing for approval of claim settlement proposals by both external advocates and internal legal officers for payment by the company to ensure that all required documents and excess payable guidelines are complied with.
  • Implementing plans and initiatives to increase customer satisfaction and retention through formulating, documenting and executing claims strategies.
  • Advising Reinsurance and Finance departments of any material claims as set out in our business treaties, protocols and procedures and liaising with Reinsurance and Legal departments for effective recoveries.
  • Collating the analyzed reports of potential or existing insureds claims experience and claim trends that have the potential of impacting on profit and loss account of the company.
  • Approving and/or recommending claims for settlement/ repudiation in line with the terms and conditions of the insurance policies and financial authority, and having a thorough knowledge of industry regulations /changes for compliance and the company’s claims and underwriting control standards.
  • Overseeing the management and monitoring of claims portfolio’s for optimal performance by conducting regular reviews as required by the Company’s claims controls and standards.
  • Ensuring compliance with regulatory and statutory requirements and advising management on the legislative changes in the industry and making reports on areas of compliance.
  • Approving, monitoring and reporting of the general business legal claims budgetary allocations.
  • Developing, preparing and reviewing manuals for claims, loss adjusters and service level agreements.
  • Contributing towards the business development strategy by attending Broker/ client meetings to articulate the Company’s claims’ philosophy handling and customer excellence.
  • Maintaining the status reports of all outstanding files and ensure that the appropriate claims reserves are adequately maintained to safeguard the company’s financial status.
  • And any other duties assigned

Job Specifications

Academic Qualifications

  • Undergraduate degree in any business related field

Professional Qualifications

  • Diploma in Insurance (AIIK or ACII)

Key Job Skills (specific to the job)

  • Excellent researching skills
  • Work Management skills
  • Administrative Skills
  • Excellent customer service skills
  • Negotiation skills
  • Analytical skills
  • Time management skills
  • Good communication skills
  • Insurance Skills (special Category)
  • Fraud detection
  • Insurance policies analysis
  • Claims Management
  • Basic underwriting

General Skills

  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Relevant Experience

  • At least 10 years of relevant experience

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Assistant Manager (Kisii)-Individual Life

Main Purpose of the Job- (Job Summary)

To drive individual life business top- line, bottom- line growth and provide customer centric service to policyholders and claimants in Kisii Branch office.

Main Responsibilities

  • Leading and managing sales teams to maximize profitability and shareholder value through business growth and sustainability while maintaining a high level of customer satisfaction in Kisii Branch office
  • Carrying out office administration and ensuring compliance with the County and National Government
  • Getting market intelligence on future market trends to help improve service and product offering, while keeping an eye on competition
  • Coaching, mentoring, developing, training, motivating and evaluating sales team and staff to achieve the highest levels of performance in Kisii Branch
  • Planning and driving brand awareness and penetration to grow market share in the Nyanza Region
  • Ensuring compliance with regulatory and statutory requirements
  • Preparing, monitoring and reporting of the Life business budgetary allocations in Kisii Branch
  • Leading and managing the Life business related communication at the branch
  • Identifying, implementing and benchmarking best practices in management
  • Ensuring customer service to both internal and external client by providing required support in the agency management
  • Managing and Implementing change initiatives to achieve desired business plans and culture.
  • Any other duties assigned

Key deliverables

  • Delivering growth and profitability
  • Recruitment and training of sales force
  • Offer excellent customer service to policyholders and claimants

Key Indicators

  • Agency and Unit Managers
  • HR
  • IT
  • Finance
  • Internal Audit
  • Risk
  • Customers
  • Service providers
  • Regulator
  • Suppliers

Academic Qualifications

  • Bachelors degree in any business related course

Professional Qualifications

  • Charterd Marketer
  • Diploma in Insurance (AIIK)
  • ACII

Key Job Skills (specific to the job)

  • Marketing skill
  • People management skill
  • Finance literacy
  • Analytical skill
  • Investment management
  • Insurance Skills (special Category)
  • Life business management skill

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 5years of relevant experience
  • Work experience in Marketing of Life Business products within the region is an added advanatage

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Assistant Manager – ICT (Systems Administrator)

Main Purpose of the Job – (Job Summary)

The system administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will participate in technical research and development to enable continuing innovation within the infrastructure as well as ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Main Responsibilities

  • Administration of network infrastructure,  mail systems, website (Modifications / Maintenance)to ensure smooth comunication throught the organization
  • Development, implementation and administration of intranet server and site for smooth company operations
  • Development, implementation and administration of support portal for life and general
  • Administration of telephone infrastructure restructuring for kenindia also IP PABX
  • Administration of antivirus server to  secure communication and data security
  • Development, implementation and administration of active directory server / DHCP/ WIFI Network
  • Administration of user pc’s and laptops, based on IT security policy
  • Procurement processing of all ict related equipment
  • Identifying, implementing and benchmarking best practices in management
  • Ensuring customer service to both internal and external client by providing requires ICT support.
  • Managing and implementing change initiatives to achieve desired business plans and culture.
  • Any other duties assigned
  • Key Deliverables Providing systems availability as per Service Level Agreements
  • Innovatively design solutions.
  • Customer satisfaction.
  • Service delivery

Academic Qualifications

  • Bachelor of Science in Information Systems & Technology

Professional Qualifications

  • MCSE
  • CCNA
  • Oracle
  • ZCSA
  • Linux+ / LCS / LCE

Key Job Skills (specific to the job)

  • People management skills
  • Strategic planning skills
  • Lateral thinking skills
  • Problem solving skills
  • Insurance Skills (special Category)
  • General Skills
  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 5 years of relevant experience                                             

go to method of application »

Administrative Officer – ICT

Main Purpose of the Job – (Job Summary)

Installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. They project management for systems-related projects in line with I.T policies, procedures and processes to achieve business goals

Main Responsibilities

  • Supporting user PC’s and laptops to make sure users are able to complete tasks
  • Administration of servers
  • Implementation and administration of telephone infrastructure restructuring for Kenindia to facilitate communication
  • Developing, implementation and administration of active directory server to control access to company systems
  • Administration of antivirus server to limit system downtime due to virus attacks
  • Supporting and maintaining network infrastructure to ensure user connectivity to centralized I.T resources
  • Procuring it related hardware and software resources for smooth operations
  • Administration of  mail server to assist in communication
  • Support of payroll, medical and general systems to minimize downtime
  • Identifying, implementing and benchmarking best practices in management.
  • Ensuring customer service to both internal and external client by providing required ICT support
  • Managing and implementing change initiatives to achieve desired business plans and culture.
  • Occasional visits to the branches to train users and to check the status of the IT equipment
  • Any other duties assigned

Key deliverables
Providing systems availability as per K.C.A. S.L.A
Customer satisfaction.
Service delivery

Academic Qualifications

  • Bachelor of Science in Information Tecnology or equivalent

Professional Qualifications

  • Oracle Certification
  • CCNA
  • Network Certification
  • Web Development
  • Networking
  • Computer applications
  • Key Job Skills (specific to the job)
  • People management skills
  • Strategic planning skills
  • Problem solving skills

Insurance Skills (special Category)

  • General Skills
  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluent)

Our Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

Experience

  • At least 2 years of relevant experience

Method of Application

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